Terms of Service

Effective date: July 27, 2026

Welcome to Emailligent. These Terms of Service (the "Terms") are a binding agreement between you and Coaching for Startups LLC, a California limited liability company ("Company," "we," "us," or "our"), and govern your access to and use of the Emailligent websites, applications, and services (collectively, the "Service").

By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you do not agree, do not use the Service. PLEASE NOTE: SECTION 13 CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.

1. The Service

Emailligent is an email-intelligence tool that connects to your Google/Gmail account with read-only access and helps you search, analyze, summarize, and extract information from your own email. The Service does not draft, send, schedule, or delete email. We may add, modify, suspend, or discontinue any feature or the entire Service at any time, with or without notice, and, subject to Section 10, we will have no liability to you for doing so.

2. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for your account, for maintaining the security of your login credentials and devices, and for all activity under your account. You agree to provide accurate information and to use the Service only for accounts and mailboxes you own or are authorized to connect.

3. Subscriptions, Billing, and Cancellation

Fees. Access to the Service requires a paid subscription: US $149 for your first month, then US $29 per month. Your subscription automatically renews monthly and your payment method on file is charged until you cancel. We may change prices only with at least 30 days' advance notice by email; the new price applies at your next renewal after the notice period, and the notice will include instructions for cancelling before the new price takes effect.

Automatic renewal. Your subscription renews automatically each month, and the then-current fee is charged to your payment method on file, until you cancel. You may cancel at any time online in Settings (Manage Billing) — no call or email required — or by contacting us; cancellation takes effect at the end of the current billing period, and you will retain access until then.

No refunds. Except where required by law, all fees are non-refundable and non-creditable, including for partial periods, unused features, downgrades, or dissatisfaction with results. Payment processing is provided by Stripe; we do not store your full card details.

Usage limits. Plans may include usage allowances (for example, AI compute). We may throttle, suspend, or meter usage beyond included allowances at any time. We will charge for usage beyond included allowances only as disclosed to you and with your express consent at or after purchase.

4. Acceptable Use

You will not, and will not permit anyone else to: (a) use the Service unlawfully or in violation of any third-party right, including privacy rights of people whose correspondence appears in your mailbox; (b) reverse engineer, decompile, scrape, crawl, or access the Service by automated means other than interfaces we provide; (c) resell, sublicense, share accounts, or use the Service on behalf of third parties without our written consent; (d) probe, disrupt, overburden, or circumvent security or usage limits; (e) use the Service to develop a competing product or to train machine-learning models; or (f) upload malicious code. We may investigate violations and suspend or terminate accounts at our discretion.

5. AI-Generated Output; No Professional Advice

The Service uses artificial intelligence, which is probabilistic by nature. Output may be inaccurate, incomplete, outdated, or miss items in your mailbox, and may occasionally state things confidently that are wrong. You are solely responsible for verifying output before relying on it or taking any action based on it. The Service does not provide legal, financial, tax, medical, or other professional advice. We make no commitment that any output, count, list, summary, or answer is accurate or complete, and, subject to Section 10, we have no liability arising from your reliance on output.

6. Your Content; Our IP

Your content. As between you and us, you retain all rights to your email and data ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, process, index, transmit, display, and create derived data (such as embeddings and extracted fields) from Your Content solely to provide, secure, and improve the Service for you and as described in our Privacy Policy.

Our IP. The Service, including its software, models of operation, prompts, designs, and branding, is owned by the Company and its licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your own internal purposes during your subscription. No other rights are granted.

Feedback. If you send us ideas or feedback, we may use them freely without obligation to you.

7. Third-Party Services

The Service depends on third-party services, including Google APIs (your use of which is also governed by Google's terms and privacy policy), payment processing by Stripe, and cloud and AI providers. We are not responsible for third-party services, their availability, or their acts or omissions. Your use of Google services through Emailligent is subject to your agreements with Google, and you may revoke Emailligent's access at any time in your Google account security settings.

Apple App Store. If you obtain or use our app through Apple's App Store: (a) these Terms are between you and the Company only — not Apple — and Apple is not responsible for the app or its content; (b) your license to the app is limited to a non-transferable license to use it on Apple-branded devices that you own or control, as permitted by the Usage Rules in Apple's App Store Terms of Service; (c) Apple has no obligation to furnish any maintenance or support for the app; (d) in the event of any failure of the app to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) you paid to Apple for the app; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and, as between the Company and Apple, any other claims attributable to a failure to conform to a warranty are the Company's responsibility; (e) the Company, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession or use of it, including product-liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer-protection or similar laws, and third-party claims that the app infringes intellectual-property rights; (f) you represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties; (g) you must comply with applicable third-party terms of agreement when using the app; and (h) Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your license to the app and, upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

8. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access at any time, with or without cause or notice, including for violation of these Terms or risk to the Service or other users. Upon termination, your license ends and we may delete Your Content and derived data in accordance with our Privacy Policy. Sections that by their nature should survive (including Sections 5, 6, and 9–15) survive termination.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT DATA WILL NOT BE LOST; YOUR EMAIL REMAINS IN YOUR GMAIL ACCOUNT, AND YOU ARE RESPONSIBLE FOR YOUR OWN BACKUPS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (a) IN NO EVENT WILL THE COMPANY OR ITS MEMBERS, MANAGERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR FIFTY U.S. DOLLARS (US $50). THESE LIMITS APPLY REGARDLESS OF LEGAL THEORY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR EXCLUDES, LIMITS, OR WAIVES ANY LIABILITY OR RIGHT TO THE EXTENT IT CANNOT BE EXCLUDED, LIMITED, OR WAIVED UNDER APPLICABLE LAW.

11. Indemnification

You will defend, indemnify, and hold harmless the Company and its members, managers, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of: (a) Your Content; (b) your use of the Service in violation of these Terms or of law; or (c) your violation of any third-party right, including the privacy rights of persons whose correspondence appears in your mailbox.

12. Informal Resolution First

Before filing any claim, you agree to first contact us at the address in Section 15 with a written description of the dispute and give us sixty (60) days to try to resolve it informally. This is a condition to initiating arbitration or any proceeding.

13. Arbitration Agreement and Class Action Waiver

PLEASE READ CAREFULLY — THIS AFFECTS YOUR RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, held in Los Angeles County, California (or, at your election for consumer disputes, in your county of residence, or conducted remotely). Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this Section.

Class waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL.

Carve-outs. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or unauthorized access to the Service.

Public injunctive relief. Nothing in this Section waives any right to seek public injunctive relief where such a waiver is prohibited by law. If a claim for public injunctive relief cannot be arbitrated on an individual basis, that request for relief — and only that request — will be decided by a court after arbitration of all arbitrable claims, which shall proceed first.

Costs. In any consumer arbitration, your filing fee is capped at US $250 (or any lower amount set by the AAA's Consumer Arbitration Rules), and we will pay all remaining arbitration fees and costs. We will not seek our attorneys' fees or costs from you in arbitration unless the arbitrator finds your claim frivolous or brought in bad faith.

Mass filings. If twenty-five (25) or more arbitration demands raising similar claims are filed against the Company by or with the assistance of the same or coordinated counsel or organizations, the parties agree the demands shall be resolved in staged proceedings: up to ten (10) demands, selected half by claimants' counsel and half by the Company, shall proceed first as bellwether arbitrations while all other demands are held in abeyance; a demand held in abeyance shall not accrue arbitration fees (other than its initial filing fee, which is deferred) until it proceeds. Following the bellwether awards, the parties shall participate in a single good-faith global mediation of the remaining demands, informed by the bellwether results. Any applicable statute of limitations is tolled for a held demand from the date it is filed until it proceeds or is resolved. If a court or arbitrator finds this subsection unenforceable as to any demand, that demand shall proceed in the courts specified in Section 14, not in arbitration.

Provider unavailability. If the designated arbitration provider is unavailable or declines to administer a dispute consistent with this Section, the parties shall agree on another consumer arbitration provider, and failing agreement, a court shall appoint one under 9 U.S.C. § 5.

Opt-out. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms, stating your name, account email, and intent to opt out. If any portion of this Section is found unenforceable as to a particular claim or request for relief, that claim or request (and only that claim or request) shall proceed in court, and the remainder of this Section shall remain in effect and be enforced.

14. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. For any matter not subject to arbitration, you and the Company consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California.

15. General

These Terms are the entire agreement between you and the Company regarding the Service and supersede all prior agreements. Our Privacy Policy describes how we handle information; it is a statement of our practices, not a contract, and does not create contractual rights or obligations. We may update these Terms from time to time. If we make a material change, we will notify you at least 15 days before it takes effect, by email to your account email address and/or by prominent in-product notice, and the change will take effect on the stated effective date. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms; if you do not agree, cancel your subscription before the effective date. Non-material changes (such as clarifications, formatting, or changes required by law) are effective when posted. If any provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will remain in effect. You may not assign these Terms; we may assign them freely, including in connection with a merger, acquisition, or sale of assets. Our failure to enforce a provision is not a waiver. We are not liable for delays or failures due to events beyond our reasonable control.

Contact: Coaching for Startups LLC — legal@emailligent.com (or hamilton@coachingforstartups.com)